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The Gift of Gab: Speaking can be a lucrative path to more business

Give a speech. Win a client.

As simple—or even scary—as that formula sounds, a host of entrepreneurs have found that conquering public speaking can be the route to more contacts and customers. Impressing people with your expertise at a conference, in a classroom or over the radio can sometimes win more business than making sales calls or manning a booth at a trade show. Not to mention that the most successful speakers can take home thousands of dollars in fees for an appearance.orator in public

Of course, it’s not always easy to get started. Many entrepreneurs—like many people in general—suffer from stage fright, or simply don’t think they have anything to say to an audience. In many cases, they have to get up to speed with the help of speakers’ groups such as Dale Carnegie & Associates Inc. or Toastmasters International, or even coaches and therapists. But those who have done it often say it’s worth the effort, for both their business and their self-esteem.

Here are some of the crucial lessons these entrepreneurs have learned about finding their voice—and using it to land clients.

Get Out There.

For all the training they go through, entrepreneurs say it was vital to practice delivering their message in public. “You don’t get better by reading and studying the craft,” says Scott Miller of Cincinnati. “The only way to improve is to put yourself out there.”

Mr. Miller, founder of B2Bee LLC, a developer of invoicing and bookkeeping software for very small businesses, says giving speeches didn’t come easily. “When I graduated from college, I was a terrible public speaker and deathly afraid of the experience,” he says.

He started off his speaking career with a Dale Carnegie course on professional selling, and then bolstered his training with lots of practice before technology groups. He also taught college classes, which kept him nimble by forcing him to answer tough questions on the fly.

“College students force you to be prepared and bring your A game,” he says.

That practice didn’t just help his speaking, he says. “Being prepared for a 45-minute talk followed by 30 minutes of Q&A helps develop the skills of preparedness and organization that all entrepreneurs need to succeed,” says Mr. Miller. View the rest of this posting »

‘King’ of Small Business in Queens

Leading in a foreign culture

Geithner: No Double Dip

Visit msnbc.com for breaking news, world news, and news about the economy

Résumé Overload? A Shortcut to Spot Best Hires

If there’s one thing we small-business owners need it’s more time in our days. If you’re like me, you’re constantly on the hunt for the secrets to doing something faster, better or cheaper. RESUME

Hiring employees is no exception. Finding the right people is never easy, but in today’s turbulent economy, job seekers are responding to every job opening they hear about, inundating us with résumés. Many business owners think using the online job boards is a shortcut to finding the right potential employees. But the job boards usually elicit an overwhelming response from unqualified applicants, leaving us with hundreds of résumés and no clue as to how to cull through them all to select the best people.

For years I’ve used a special filtering technique to avoid this problem. My secret? In the ad (about three-quarters of the way down) I tell the applicants, “To prove that you’re a meticulous reader, you have to include the following sentence when you send your résumé: ‘It is with my utmost respect I hereto surrender my curriculum vitae for your consideration.'”

Then we use what I’ve dubbed the “Quick Qualifier” which sounds fancy, but is nothing more than an email filter which searches for the requested sentence. I only consider applications that contain the sentence, which cuts the number of résumés I have to look at by upwards of 80%.

Why does this seemingly silly technique work?

1. Including the sentence shows the applicant has read the entire ad and knows what the job entails and if they’re qualified to fill it.

2. Many people today are blasting résumés (batch responding) to everyone and their mother. They don’t care what the job is; they’re just looking for a paycheck.

3. Using the sentence shows they pay attention to detail.

4. Most important, business owners want employees who will do as they’re told. If they’ve used the sentence, it shows they’re more inclined to explicitly follow directions and do what you expect of them.

I’ve used the “Quick Qualifier” dozens of times and it has rarely failed to select the best qualified people for the job. In fact, the best employee I ever hired not only included the sentence in her email response, but wrote, “Yes, I’m so detail-oriented I am including the sentence you requested. However, I also noticed you spelled the word ‘meticulous’ incorrectly, and here’s the correct way to spell it.” We hired her immediately and she ultimately became a partner in one of my companies.

This method may seem like a gimmick to some of you, but it’s been a timesaver for me. And it shows that the fastest path to hiring may indeed be the best.

Source: WSJ.com

Getting in the Slow, And Stress Free, Lane

Blog - StressIf job stress is wearing you down and you want more leisure time, but you can’t—or don’t want to—quit altogether, it can be easy to feel stuck. But there’s an alternative to consider: a voluntary demotion. Plenty of professionals dream of scaling back on their workload or ceding management responsibility, here’s how to do it:

• Adjust your thinking. Start out by re-evaluating your goals and how you measure yourself. A successful career doesn’t have to include a 60-hour-a-week beeline to the top, says Joel Mausner, a business psychologist at Workplace Psychology, a consulting firm in New York. He recommends first considering how you want to live your work and home lives. Research routes to advancement within your company or industry that will satisfy the personal need you have, be it family time, less travel or the pursuit of a hobby. “The harder part is being able to accept the idea that you’re limiting your ambitions,” Mr. Mausner says.

• Boss less. If you’re a manager, downscaling could mean applying your skills to a position that doesn’t involve overseeing employees. “Not everybody is cut out to be a manager,” says Lynne Eisaguirre, an employment attorney and consultant from Denver. She has seen many talented technical employees promoted into management jobs that didn’t suit them. Some return to their old jobs or make a lateral move. If you have proven yourself and provide something valuable to the firm, asking for a downward move or a move to a role with fewer direct reports won’t be viewed as negatively.

• Be upfront. Whatever you decide you want to do, it’s important to communicate your intentions to show that you’re still committed to the job and company. Explain the positions at the firm that you see as a good fit and have a frank discussion about why you want to make a downward move. “Play to your strengths and how [the move would] better benefit the company,” says Ms. Eisaguirre.

• Prepare your finances. Take the time to plan financially before making changes that impact your salary, recommends Lewis J. Altfest, a financial planner in New York. Adjust your expenses and budget to the expected new income level before you make a move and save as much money as you can for a cushion.

If you’re scaling back on work because you’re nearing retirement, hold off on drawing Social Security or pension benefits for as long as possible, Mr. Altfest advises. “If it’s not a hardship, use your nonretirement savings and what earning you make to live on. That way you get the most from your investments and it’s a hedge against long life,” he says.

• Think ahead. If you do change your mind later, taking a step down isn’t something you can’t overcome. You can spin it positively when applying for jobs both internally and externally, says Ms. Eisaguirre. The key is to prepare a strong story about why you moved sideways or down in your firm, and why you’re now ready to get back on track. “Tell them what has changed,” she suggests.

Source: WSJ.com

Summer Calls, But Getting Away Is Tricky

The official start of summer may be just days away, but for many small-business owners, relaxing at a beach resort, touring a foreign city or camping in a remote forest is stillIMG_0088 tough to picture – at least not without a cell phone, laptop or other communication device by their side.

More than half—55%—of 750 entrepreneurs surveyed in May say it’s been two or more years since they last took off for a week or longer, according to Discover Financial Services, which commissioned the study.
This year, 51% of business owners say they don’t plan on taking a vacation. Of those, more than three quarters blame the sour economy for their inability to get away, with 47% looking to save money instead, the survey shows.

But with “staycations” being a low-cost alternative to traveling—just 8% of respondents say they’re planning vacations at home this year—business owners who never break from work may only have themselves to blame.

“They feel they’re too important,” says Rod Means, a district director in San Diego for SCORE, a nonprofit small-business mentoring and training organization. “They’re afraid to leave the business with their employees. Nobody can make a decision but them.”

Yet that kind of attitude can actually hurt a business’s long-term success, he warns. “Teams win and individuals lose,” says Mr. Means.

Besides, he adds, the basic principle behind entrepreneurship and working in general is to be able to afford a healthy and happy existence off the clock.

“Work is but to feed the fun of life,” says Mr. Means.

And that’s why some business owners have come up with strategies for taking vacations—real ones that involve no contact with their workplaces other than in cases of grave emergencies. Here’s how they do it, and their best advice for other entrepreneurs.

Source: WSJ.com

Selling a Business Is Not a DIY Project

I recently met a woman (I’ll call her Pam) who owns a successful line of clothing that has captured a loyal following of women who buy her products through a group of retail Color agreement-7clothing stores across the U.S.

In addition to having her own clothing line, Pam produces a private label brand for a large apparel maker. Pam has proven herself to be a valuable supplier with a keen sense of trends—so much so that her private label customer has started to make overtures about the possibility of buying her business.

When I last saw Pam, she was understandably excited about the prospect of selling her business and was seeking information about my experience with the process.

The buyer had asked Pam to present a price she thought the business was worth. Pam hired an accountant to prepare a valuation, and in her excitement, she told her employees. Instead of being happy for Pam, her employees reacted with a mix of fear and resentment.

Unknowingly, Pam had painted herself into a tough corner: Her employees were disrupted and concerned about the possible sale of her business, and the acquirer, rather than making an initial offer, was asking Pam to negotiate with herself to come up with a price for her business. View the rest of this posting »

So Many Links, So Little Time

Blog - The ShallowsWhile toiling over what you are now reading, I scanned my three email accounts dozens of times and wrote a handful of emails; I responded on my cellphone to a score of text messages from my girlfriend and kids; I checked the balance of my bank account to see if a promised payment had arrived . . . and so on.

Yet I’m relatively unwired. I don’t do Twitter, Facebook or Skype. And I did all this digital darting hither and thither even though I found the subject I was supposed to be writing about—Nicholas Carr’s “The Shallows”—quite absorbing. And disturbing. We all joke about how the Internet is turning us, and especially our kids, into fast-twitch airheads incapable of profound cogitation. It’s no joke, Mr. Carr insists, and he has me persuaded.

The Internet has transformed my professional and personal lives in many positive ways. Writing about, say, the biology of aggression, I can find more high-quality information in minutes than I could have dug up in weeks when I was beginning my science-writing career in the early 1980s. I can post material online and start receiving feedback—not all of it inane—within minutes, all the while conversing with colleagues, friends and family members by email. Who would regret these advances? View the rest of this posting »

How to Fix a Toxic Workplace

Blog - Toxic WorkplaceLeaders of good companies aspire to create workplace heavens. Leaders of workplace hells face more daunting challenges, and many will be lucky to achieve purgatory. But how do you reform a bad culture? We asked Jeffrey Pfeffer, a professor of organizational behavior at Stanford‘s graduate business school and author of The Human Equation: Building Profits by Putting People First.

How do you know your culture is sick? Turnover is an obvious indicator. What else?

If you have any sensitivity—and many bad leaders don’t—you can tell from the energy. How do you know the people at United Airlines are unhappy? They don’t smile. How do you know they’re having fun at Southwest? They smile. They laugh. There’s positive energy. You can tell a lot about culture just by reading facial expressions. Are people scowling? Avoiding each other? Avoiding you?

If you have built a toxic company, and you want to reform, what changes must you make in how you lead?

First, you need to decide why you want to reform. The reason should be that companies with engaged work forces actually do better. Companies with loyal customers outperform their competitors. And loyal customers come from having loyal employees, who want to provide a high level of service and creativity. When you understand that you really do achieve competitive advantage through people, the rest follows.

Every time you make a decision, ask yourself a very simple question: Is this decision consistent with the view that people are the most important differentiator in my organization? If the answer is yes, you are doing the right thing. View the rest of this posting »