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Category Archives: English

Peripheral Vision

If we were to ask you to describe your competition, you’d probably talk about companies that do exactly what you do. The owner of an Indian restaurant will discuss other Indian restaurants, for instance, while a florist will focus on rival flower shops. That approach is completely Blog - Peripheral Visionunderstandable—they are, after all, direct competitors.

But if you let your vision get too category-specific, you might miss the fact that you’re also competing with companies that offer products and services quite unlike your own.

“On any given night,” explains Rohit Bhargava at the Influential Marketing Blog, “any Indian restaurant might compete with a fast food joint, or even a grocery store. The flower shop might compete with a chocolate store on Valentine’s day, or even with charitable causes when it comes to donations people make in memory of their departed loved ones.”

Battle your indirect competition head-on. One way to lure customers from alternate categories is to make yours the more convenient option.

“People decide on dentists, dry cleaners, gas stations and much more based on little more than whether or not you happen to be on their way home,” he says. Another is to demonstrate how your product or service addresses their underlying need in a way they might not have considered.

The Po!nt: “As marketers and businesspeople, we often focus on fighting against our competition,” says Bhargava. “Sometimes, the better course might just be to see if you’re even fighting against the right foe.”

Source: Marketing Profs

What I'm trying to say is…

Blog - MProfs 1“If you think your website content isn’t working for you,” says Rick Sloboda of Webcopyplus, “you’re probably right. And the realization that you need something better is a step in the right direction. But what’s the next step?”

He recommends a brainstorming process that wipes the slate clean with two fundamental questions:

  • What content will encourage sales of my product or service?
  • What content will encourage visitors buy from me and not from a competitor?

“Once you’ve got some ideas,” he says, “start thinking about what your visitors might want to do on your website, and what content would help them complete those tasks.”

After you create a list of topics your website should cover, describe why that content is necessary. “This will ensure that every topic, large or small, has a purpose,” notes Sloboda.

So if your topic is Read About Our Creative Team, for instance, your notes might look like this:

  • What content do I need? Profiles and pictures of individuals on the team, including a list of their projects, credentials and awards.
  • Why do I need it? To put a public face on the team, so visitors can see the team is qualified, talented and friendly.

The Po!nt: If you’re unhappy with your website, tweaking copy here or there might not be enough—consider a ground-up reassessment of your content.

Source: MarketingProfs

Business Plans: Why You Need One and Why They May Not Deliver

“A strong business plan is essentially the cornerstone of your business and yet many entrepreneurs drag their feet when it comes to writing one – possibly because it involves a good deal of work and may bring back childhood memories of writing a tedious book report on summer vacation,” according to Coleen DeBaise from her upcoming book “The Wall Street Journal Complete Small Business Guidebook”.  She goes on to state her reasons why:

It forces you to identify your (and your company’s) strengths and weaknesses.

It helps you figure out how much money you’ll need.Business Charts & Graphs

It gives you clear direction, which can help eliminate stress.

It will serve as a resume when you seek lenders, investors or partners.

It makes you evaluate the market for your product or service and size up the competition.

These are all solid reasons to create a plan yet is there something missing?  The term business plan has become rather cliché but what about the notion of what it takes to write a successful plan.

In my reading I came across a helpful article by John W. Mullins in the WSJ entitled “Why Business Plans Don’t Deliver”.  Mullins discusses his “Five oh-so-common varieties of plans that go quickly into the trash without further consideration.”  Not only does he identify these five types but he emphasizes “the three key elements that go into a successful business plan: a logical statement of problem and its solution; a battery of cold, hard evidence; and candor about the risks, gaps and other assumptions that might be proved wrong.”

Mullins’ five problematic types of plans are summarized below:

Here I am, never mind the problem

“In this kind of plan the writer is smitten with the elegance of his or her technology.  The plan begins not with the identification of a customer problem to solve but with a detailed explanation how the technology works…”

A Coke for every kid in China

“The gambit rests its case on a plethora of secondary data to show how large and fast-growing a market is.”  “….with the large number of customers in our market, we’ll easily get enough.”  Sadly it is never quite that simple.

Just look at our (paper) profits

Often referred to as ‘dream sheets’ one can easily Excel just about anything to a successful conclusion.  While at times difficult to spot, those with a critical eye can certainly ask the tough, poigniant questions that can quickly turn a projected profit into something far less desirable.

Our team walks on water

Pedigree is nice but does the team have the hands-on experience to take on your plan’s challenges.  “A business plan that identifies its critical success factors and shows how the team’s expertise and experience are suited to addressing is much more likely to attract capital-or at least a second look.”

Everything is wonderful

“The most common type of business plan and the one that goes most quickly into the trash, is the one in which the writer can’t find anything but good things to say about the opportunity and plans to pursue it. Rather than attempt to paper over the rough spots and uncertainty, identify them yourself and deal with them candidly in your plan.”

What do you think makes someone want to read your business plan?  Is your plan guilty of some of the 5 items noted above?

Revamping Monday Meetings

United around the tableAt one time or another we have all had to sit through Monday morning meetings.  Entrepreneur Jessica Rovello tells us how she came up with an innovative way to solve a routine problem in her business in a recent story from the WSJ’s “Fast Fixes” feature for Small Business.  “Rovello decided that she needed to revamp the weekly company meeting, which had become a mundane operation where the same people would talk over and over.”

Ms. Rovello is fortunate that she works in a very creative environment, her company develops online flash-based games, where as she says, “It’s a way to keep everyone interested, informed and involved.”  She involves different hosts for each meeting and a different person from each department is asked to present.   Having spent many years in the advertising industry, I can attest that novel approaches can succeed not only in the Monday gathering but other types of meetings, too.

Have you seen or tried any unique approaches to hosting internal staff meetings?  Can traditional environments be more creative with their gatherings without being seen as “silly”?

Mr. Ubiquitous

Here’s an interesting story about “how a novelty importer with a magic touch aims to get his next product into every closet in America.”   Check it out.

Blog - Mr Ubiquitous

Lessons in the Art of the Meal

blog-biz-meal“The business meal can be the most perilous item on the menu for executives trying to sign a new client or land a new job.  If you spoon your soup in the incorrect direction or use  the wrong piece of silverware, those you are trying to impress may stick a fork in your plans”,  writes  the Wall Street Journal’s Peter King.  The story proceeds to analyze four different companies that offer business dining courses online or via DVD.  This is certainly a subject that may not be offered at too many MBA programs and perhaps should be.  How does one learn these important table manners and at the same time be yourself?

Fighting Economic Slump with Pro Bono Work

“Just as many laid-off workers are volunteering more to fill up their free time and enhance their resumes, small-business owners and their helping handemployees are doing more pro bono services or volunteer work as marketing and customer-relations strategy”, according to a recent Wall Street Journal article.  “For a small business that has lost clients or seen revenue-generating projects dry up, performing free work is a way to keep employees engaged while cultivating new relationships.”

The notion of pro-bono work is certainly not a new one.  Many view such efforts as a charitable contribution, a way to give back to the community or perhaps a form of guerilla marketing that may yield some unexpected revenue.  Neither are unreasonable ideas.  Where does pro-bono work fit into your marketing plan?

Elder Entrepreneurs

Portrait of an excited bussinessman using a laptop with his armsMedia buzz usually spotlights 20-something Ivy League grads who start the hottest new tech companies and social networks. But the average tech-company founder is 39 and entrepreneurs over 50 surpass the younger generation two-to-one.”  Check out this recent story from Marketplace.

Carbon Accounting

A whole new line of work…”Many big corporations are already tracking their yearly greenhouse 20090722_smokestacks_18gas emissions, and more are expected to follow once Congress approves a climate change bill. Those who specialize in emissions accounting are likely to see a spike in business”, according to Market Place.

Link Farm – Multimedia (Shark Tank)

“Money has no soul…it doesn’t care”.   Take a look at Shark Tank, a reality tv show from ABC where aspiring entrepreneurs have to prove their stuff to a panel of self made investors.  A few kernels of wisdom and inspiration lie within…