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Intervista – Emelita di Bijoux Nassi

La nostra prima intervista della serie “Women @ Work” e’ con Emelita Nassi. Si tratta di una imprenditrice di Perugia (Italia) che ha imparato l’arte

Emelita (s) con Melissa di Tsirigo's Orbit (d)

della vendita nel competitivo settore dei gioielli. Emelita e’ proprietaria di “Bijoux Nassi” a Perugia da 17 anni. Questa lunga esperienza dimostra la sua abilita’ di creare un rapporto duraturo con la clientela e di comprenderne i gusti durante le fasi dell’acquisto. La seguente intervista permette di comprendere il segreto del suo successo.

PERCHE’ HAI COMINCIATO? PER ESEMPIO, AVEVI UNA PASSIONE PER LA MODA O PER L’INDIPENDENZA CHE TI DA’ UN’ATTIVITA’ IN PROPRIO?

>Mio padre cessava l’attività di profumeria ed ho deciso di crearmene una mia di maggiore gradimento, con un franchising dell’articolo che preferivo, ampliando poi la scelta dei miei articoli acquisendo ditte che raggiungono vari targets di clientela.

QUALE ESPERIENZA TI HA AIUTATO AD INIZIARE LA TUA ATTIVITA’? PER ESEMPIO: EDUCAZIONE, ESPERIENZA DELLA TUA VITA, ALTRI LAVORI, L’INSEGNAMENTO DEI TUOI GENITORI, ECC…

>Il lavoro svolto nell’attività dei miei genitori, la collaborazione di mio marito, gli studi linguistici che mi permettono una facile comunicazione con la clientela turistica.

CHE CONSIGLIO DARESTI AD UNA DONNA CHE VUOLE INIZIARE LA PRORIA ATTIVITA’? PRATICAMENTE, CHE COSA HAI IMPARATO?

>Di credere fermamente in quello che fa, che se lo fa con serietà, verità ed onestà potrà realizzarsi come persona anche a costo di grandi sacrifici (per es. orari e distanza da eventuali figli).

HAI UN CONSIGLIO PER TENERE IL PASSO CON LE TENDENZE PIU’ RECENTI? CERTAMENTE USI LA TUA ESPERIENZA PER SEGUIRE LA MODA DELLE TENDENZE DI GIOIELLERIA..

>Il mio è un accessorio, deve per forza seguire le tendenze legate alla moda (abbigliamento); per la scelta mi fido di me…

COME STAI GESTENDO QUESTA CRISI ECONOMICA? ( PER ESEMPIO HAI CAMBIATO MARKETING OPPURE ALTRE COSE?)

>Con un controllo costante dell’andamento e una proporzionale riduzione degli acquisti; facilitando al massimo la clientela nella scelta e nei pagamenti.

bijoux-nassi

Contatti: Bijoux Nassi, via Oberdan, 45, Perugia, Italia.

Tel. +39 075.57335894

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Si puo' mettere Low Cost e Qualita' nella stessa frase?

img_1303Alitalia tenta la via del cost. Probabilmente hanno scelto questa strategia per rimanere competitivi con le altre linee. La crisi sta dando molto stress ad ogni azienda. I clienti stanno spendendo meno e ad un certo punto un proprietario, pur di sopravvivere, decide di abbassare i prezzi.

La classica sfida e’ sapere se si puo’, abbassando i prezzi, avere un buon reddito e una qualita’ di prodotto. Con un buon consiglio si puo’ determinare se questa strategia ha senso. Low cost e qualita’ si possono coesistere senza diminiscono il tuo brand.

Come tu gestisci l’equilibro tra low cost e qualita’?


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Building Your Business Wings

“Sometimes you just have to take the leap and build your wings on the way down.” This wisdom came from Kobi Yamada and reminds me of the women-corpuscourage it takes to spread your wings and fly as a woman entrepreneur. After almost a decade in business, combined with turning 50, my reflection button is pushed on this topic. Therefore, as a way of honoring courageous women business owners the Women@Work series will launch this month.

To frame this discussion, the U.S. Center for Women’s Business Research found that:

  • Three-quarters of all businesses are majority-owned by women (51% or more) for a total of 7.2 million firms employing 7.3 million people, and generating $1.1 trillion in sales
  • Women-owned businesses (50% or more) account for 40% of all privately held firms.
  • 1.9 million firms are majority held (51% or more) by women of color in the United States employing 1.2 million people generating $165 billion in revenues.

These are no doubt amazing stats which beg the question, “Where do we go from here?” Malcolm Gladwell would, of course, challenge us to follow the consumer for the next tipping point.

One tipping point idea came from the May 9, 2009 Le Monde edition of the New York Times article, “Ideas for a Small World.” Companies were cited that are tapping into consumer habits and changing the way business is done because of these. Examples included: the desire for smaller grocery stores to cut down on wasted time in long lines , replacing those paper-wasting catalogs with USB pen drives ( thank you Christie’s), and cutting down on packaging to address environmental concerns (e.g. Wal-Mart has been pushing this with their vendors).

How is your business ‘shrinking the world’ by finding that next hot trend? I would love to hear from you.

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A New Word Every 98 Minutes

This past Saturday’s La Repubblica in the R2 section had a fascinating storyimg_1434 about how frequently new words are created in a vocabulary, with English leading the way with 999.5 million words a year or one every 98 minutes. The Italian language was equally innovative with 300,000 annual additions.

Last year, along with our partners at ABK International, we created a new entry to the Italian vocabulary called “thrivare”. The word is dynamic in nature and speaks to a business’ need to develop and grow.

Despite the difficult economic times, what are you doing to move your company forward and “thrivare”?

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Giovani Imprenditori Under 30

“E’ veramente difficile trovare giovani sotto i 30 anni che decidono di img_1305mettere su un’impresa senza avere alle spalle una famiglia di imprenditori che in qualche modo li finanzia o cede loro alcuni asset per partire” spiega Paolo Gubbita docente universitario di Padova.  In un articolo dalla Repubblica, Francesco Jori scrive che nel 2008 c’erano 574.577 imprenditori under 30 in Italia e tra 2002 e il 2008 questo numero e’ sceso da -30.9%.

In particolare questa percentuale mi ha colpito molto, “Rispetto ai loro colleghi piu’ grandi, questi imprenditori (under 30) dimostrano di avere anche maggiore capacita’ di gestire i conflitti e di sapersi mettere nei panni degli altri”, ci sono veramente gli italiani bravi con forza e corraggio di andare avanti e che vogliono prendere il rischio di diventare imprenditori.  Come al solito la sfida e’: ” come riuscire a motivare le altre persone a prendere il rischio di diventare imprenditori?”

Secondo te, che cosa deve succedere in Italia affinche’ l’imprenditoria giovanile (under 30) cresca? Come disegneresti un programma per incentivare i giovani a considerare una carriera come un imprenditore?

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Business Lessons from the Swine Flu

pigThe onset of swine flu has shrunk the global landscape at a frightening pace. Yet stepping out of the health scare shadow entrepreneurs have a chance to learn from this experience.

Here are two business 101’s:

1) Communication is central. According to the World Health Organization, “Epidemics and pandemics can place sudden and intense demands on health systems. They expose existing weaknesses in these systems …” Just go to the WHO website to understand their communication strategy as one way of buttressing weak health systems. Their Media Centre is filled with daily briefings, white papers, podcasts, press releases and relevant content.

LESSON: Use all types of communication techniques with your customers that feature relevant content. Regularly update your website and blog that will create a revolving door for your customer’s return. Issue timely press releases and by all means pick up that phone for real-time conversations.

2) Strategy still reigns. WHO has joined forces with local governments, the CDC and public health agencies worldwide to create an active network of response and information exchange.

LESSON: Business strategies bear fruit when they are actually used instead of sitting on a shelf. Dust off those business plans and hone in on your services.

What lessons have you taken away from the Swine Flu epidemic? How are you going to put them into action?

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Is Success Really Just Luck?

success-vino1The financial crisis has created a tremendous amount of angst this year over the compensation of Wall Street titans. Main Street and Wall Street have been creating juicy rationalizations over what sum of money is considered excessive or sufficient. Emotions escalated to the point in France where workers actually took their boss hostage.

Many people are incensed over the notion that someone could be paid huge sums of money while the decisions that are made by these individuals have often yielded unprofitable results. Who are these people and how did they land these well paid positions? Did they work hard to achieve these stratospheric wages or are they just lucky and fortunate to become part of the annointed few?

Robert Frank in a recent Wall Street Journal article raised the following notion, “Contrary to what many parents tell their children, talent and hard work are neither necessary nor sufficient for economic success. It helps to be talented and hard-working, of course, yet some people enjoy spectacular success despite having neither attribute.”  I do not fundamentally disagree with the sentence.  One’s reasons for working hard and the defintion of success are probably complex and very personal in nature.  I strongly believe that one’s decision to go “all out” be done for personal fulfillment and not with any expectation that the business world owes you a big paycheck, although it would be nice.  As we approach Labor Day here in Italy, I ask you to reflect and share your thoughts on this topic.


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